*REFERRAL MUST BE A NEW CUSTOMER WITHOUT A PREVIOUS ACCOUNT. DISCOUNT WILL BE SENT ONCE REFFERAL HAS MADE A PURCHASE.
REWARDS FAQ
Existing Customers: Good news! If you have an account with us, you've already enrolled in our Rewards program and have earned points for all of your previous orders associated with that account.
New Customers: Create a Once Upon a Tee account to start earning points and redeeming rewards! Sign up for our Newsletter to get the first look at exclusive sales, giveaways and more.
There are SO many ways to earn points! You start by earning Rewards for creating an account. After that, you'll receive points for every dollar spent, referring your friends, following us on social media and joining our Official Facebook Group. We will also have other exclusive opportunities throughout the year to earn points by filling out surveys, entering contests and more.
Join us on Social Media. Subscribe to our Newsletter and join our Community for more and more opportunities to earn.
You can always check your points by logging into your account and clicking on the Rewards tab in the lower right hand corner.
Points will only expire after a calendar year with no account activity. In other words, as long as you continue to spend or earn points, they will remain on your account.
Unfortunately, you are not able to combine or transfer points from other accounts at this time.
You can redeem your points by clicking on any of the links above under the "Ways to Redeem" headline.
You can also redeem your points by clicking on the "Rewards" tab in the bottom righthand corner after you have logged into your account.
Points will be added to your account after your order has shipped.
You will not earn points for orders that have been canceled or refunded.
Log into your account and click on the "Rewards" tab on the bottom right hand corner or click on this link to find your Referral link.
Each friend that uses your link will receive $5 off an order of $25 or more and you'll receive $5 towards a future order after they complete their purchase.
After you've redeemed your points for a reward, it will remain in your account until you are ready to use it.
Please note that each code is single-use only. Do not share it with a friend unless you want them to use that discount code.
We cannot give you another code and unfortunately, these codes cannot be combined with other promotional codes.
I'm sorry to hear that! We're more than happy to help. If you're having an issue with your Rewards account, please contact our support team at Support@onceuponatee.net.
VIP PROGRAM FAQ
Our VIP Program launched in August 2021 on the eight anniversary of Once Upon a Tee.
The VIP Program serves as a way for us to reward our community for their loyalty through a tiered system that encourages and allows fun and unique discounts, prizes and product rewards.
There are four tiers for our Rewards Program; Bronze, Silver, Gold and Diamond.
There are four tiers available in our VIP Program; Bronze, Silver, Gold and Diamond.
Each tier is accessible by accumulating points through our Rewards Program. You can earn points through a variety of activities including purchasing items from our store, joining us on social media, as well as giveaways and other rotating opportunities. To reach the next tier, you must earn a set amount of points:
- Bronze - 0 to 1499 Points - Silver - 1500 to 3499 Points - Gold - 3500 to 6999 Points
- Diamond - 7000+ Points
Please keep in mind that you are free to spend your points. The points requirements above are not how many points you must maintain on your account.
They are the total amount of points that you must earn in a single calendar year to reach the next tier.
Yes!
Please keep in mind that you are free to spend your points at anytime and it will not effect your VIP Ranking. The points requirements for the program are not how many points you must maintain.
They are the number of points you must earn in a single calendar year to reach each tier.
Our VIP Program resets every Calendar year.
This will allow us the opportunity to offer fun and unique rewards for each tier annually for our community to earn and celebrate.
Unfortunately, previously earned points will not count towards VIP status.
You will have points for all prior purchases. We have always had a Rewards Program.
Unfortunately, the VIP Program does not start counting purchases towards Tier Status until the launch of the program, which occurred in August 2021.
Please do keep in mind that Tier Status resets every calendar year.
